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Questions
General:
- What is the classpage system?
- How do I find it?
What Do I Need to Get Started?:
- Do I need to be at a Rutgers computer to setup or change my classpage?
- Do I need an RCI or Rutgers email account?
- Do I need a special password?
Passwords:
- Do I need a special password?
- I forgot my password. What should I do?
- I tried to change my password, but it doesn't looked like anything happened.
Set Up/Adding/Editing Information:
- How do I set up my classpage?
- I don't want to use my email address because I don't want students to have it. What should I do?
- I don't know my office/office hours/office phone number/etc. yet. What should I do?
- What title should I use in Personal Details?
- How do I add a photo to my page?
- How do I add my classes?
- Do I need to add a section for every class I'm teaching?
- How do I add class meeting time and location?
- How do I add a link/assignment/reminder?
Class Mailing Lists:
- What is the class mailing list?
- Are my students automatically added to the class mailing list?
- How do I use the class mailing list?
- Can I send an email with an attachment to the class mailing list?
- Can I export the class mailing list?
- Can I edit the class mailing list?
Computer Classroom:
- How do I schedule time in the computer classroom?
- Someone has already reserved the time I would like in the computer classroom. What should I do?
Viewing Classpage:
- How do I view my classpages?
Errors/Troubleshooting:
- I forgot my password. What should I do?
- I tried to sign in but nothing happened. What should I do?
- The pages I created for my classes don't appear in the search listing. What should I do?
- I tried to use the system and got some weird message about mySQL error. What should I do?
- I added a location to my class, but it doesn't show. What should I do?
- I tried to change my password, but it doesn't looked like anything happened.
- I went into the edit screen and the page seems to display oddly. What should I do?
Other:
- I have a question not answered here. What should I do?
Answers
What is the classpage system?
The classpage system is, first and foremost, an online program
directory which provides basic information about the classes you
are teaching and how to reach you. This information is needed
for both program staff and students.
But the classpage is a whole lot more. It also serves as a homepage
for your class where you can post reminders, assignments, or interesting
links—and you don't even need to know anything about how
to build a webpage to use it. The system uses a simple web-based
interface to do all the work for you. With the classpage completed,
you can also sign up for time in one of the computer classrooms
or you can have your class join the class mailing list, which
you can use to send emails and announcements to your class.
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How do I find it?
The quickest way to reach the classpage system is to click on
the "Create/Edit Class Pages" link in the blue Teacher's
"bun" on the Writing Program's main page, http://wp.rutgers.edu.
You can reach this link from just about any page on our site—it's
in the navigation area of every inner page.
You can also access the site directly at http://www.classguide.net/rutgers/admin/.
If you're working from home, you might find it more convenient
to bookmark this login screen directly.
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How do I set up my classpage?
Instructions for setting up your classpage are available online.
However, since the system is secure, we do not publish this URL.
Contact Russell Clarke and he can email you the directions ("quick" or
"full" versions) or he can point you to the location
of all classpage documents on the web.
If you need help setting up your classpage, feel free to contact
Russell for that as well. However, all of the Writing Program
Directors have classpages themselves. You should also feel welcome
to drop by the office of a Director on your campus if you need "hands-on" help with the system.
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Do I need to be at a Rutgers computer to
setup or change my classpage?
No. The system can be accessed from any computer with an
internet connection. You can set up your account and make any
changes from home if you have access to the web. Otherwise, you
can make changes in your office here at Rutgers or from any of
the Rutgers University computer labs.
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Do I need an RCI or Rutgers email account?
No. Any email address will work with the classpage system.
In fact, it's in your best interest to set up your account with
an email address you tend to check frequently. On occasion, we
will send out notices about the system to all teachers with classpages.
These notices will go to the email address you used when creating
your account.
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Do I need a special password?
To create the account, you need the "setup" password. Please contact Russell Clarke for more information. Once the account is created,
a "temporary" password is mailed to the email address
you used. This email is meant to confirm your identity and to
prevent anyone from creating an account in your name. Once you
have the temporary password, you can login to the system and change
the password to whatever you'd like it to be.
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I don't want to use my email address because
I don't want students to have it. What should I do?
Please go ahead and use that email address to create your
account. In the Personal Details section, which contains information
displayed on all of your classpages, you can specify which
email you'd like students to see, or no email at all. But having
a valid email address that you check with some regularity is important
for establishing the account and ensuring that we can contact
you about problems or issues with the classpage system.
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I don't know my office/office hours/office
phone number/etc. yet. What should I do?
When first setting up your account, enter as much information
as you have. You can always return later to add, change, or remove
information. And, you can display as much or as little information
as you'd like.
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What title should I use in Personal Details?
The Title field is entirely optional. You may wish to put "TA" or "PTL" or "PhD," "JD,"
"MA," or whatever degrees you've earned. If you're not
comfortable with any of these titles, you can leave this field
blank. Blank fields do not display on the finished page, so your
students won't even know there was a Title field.
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How do I add a photo to my page?
Detailed instructions on uploading a picture of yourself
are available in the full version of the classpage instructions.
Contact Russell Clarke for a copy of that handout. Basically, you can use any .GIF or
.JPG you'd like (other formats such .TIF are not as well supported
by browsers, though you can try them out and see how they work).
In the Personal Details screen of the classpage system (located
off the main page once you login) you will see a link for uploading
a photo. Just "Browse" to the file you'd like to use
and then click "SAVE CHANGES" at the bottom of the page.
The file will be uploaded and added to your classpage.
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How do I add my classes?
Once you are logged in, click on the "Add/Remove" sections link at the bottom of the main page. If you need assistance
in adding sections, please contact Russell Clarke who can provide you with detailed instructions on
using the system.
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Do I need to add a section for every class
I'm teaching?
Yes. You should have a classpage for each class you are teaching.
The information you put into Personal Details will be shared across
all pages you create, so you do not need to put that information
in multiple times. You do, however, need to add a section for
each class you're teaching, and set (at the very least) the class
meeting time and location for each class you're teaching.
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How do I add class meeting time and location?
First make sure you've logged in and have created sections.
On the main screen, click on the section you want to edit to be
taken to that section's actual page. Under "Class Meeting
Times and Locations," look for "Add/View." This
link will take you to the meeting time and location edit screen.
For more information on how to add class meeting times and locations,
contact Russell Clarke.
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How do I add a link/assignment/reminder?
First make sure you've logged in and have created sections.
On the main screen, click on the section you want to edit to be
taken to that section's actual page. Click on the "Add" link under the area you wish to add information to, and you will
be taken to a form you can complete to add the information to
your classpage. If you want to change or edit an existing piece
of information, click on it directly in the section's edit screen,
and you will be given the option to change or delete it. For more
information on how to add information, contact Russell Clarke.
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How do I schedule time in the computer classroom?
Computer classroom reservations are made through the classpage
system. You must first set up an account and add pages for the
classes you are teaching. In each class's edit page, you will
see an area for Computer Room Meeting Times. To add a time, click
on the "Add/View A Computer Room Meeting Time" link.
Before reserving time, please make sure to read our policies and
information. You'll find the link at the top of the scheduling
screen. For detailed information on using the scheduling system,
contact Russell Clarke.
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Someone has already reserved the time I
would like in the computer classroom. What should I do?
If you click on the time you'd like to use, and the system
indicates it's already been reserved, you should contact the instructor
who has made the reservation directly to see if she or he would
be willing to change that appointment. The contact information
for the instructor should be displayed in the scheduling system.
Otherwise, you can locate that instructor in the classpage system
or in the printed program directory. If you encounter difficulties
in these matters, Russell Clarke will be happy to serve as an intermediary.
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What is the class mailing list?
The class mailing list is a feature that allows your students
to be automatically notified when you update your classpage. It
also lets you send mass emails to your students with important
information or reminders.
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Are my students automatically added to the
class mailing list?
No. Because the Writing Program had the classpage system
specifically created for the needs of our teachers, it is not
part of the Rutgers computer system. Therefore, there is no linkage
between Rutgers' databases and the classpage system. Students
must go to your classpage and register for the class mailing list
themselves.
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How do I use the class mailing list?
Once you are logged in to the classpage system, class mailing
list functions can be accessed from the main page. Click on "Send
Mass Email" to send an email to one or all of your classes.
Click on "View Email Lists" to review and manage your
class mailing list. For more help using the mailing list functions,
please contact Russell Clarke.
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Can I send an email with an attachment to
the class mailing list?
No. That feature is not currently supported. You can, however,
export your class mailing list so that you can import it into
the address book of your email program. Then you can send regular
emails and those with attachments to your students.
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Can I export the class mailing list?
Yes. The list can be exported from the "View Email Lists"
screen in either comma-delimited (.csv) or plain text (.txt) formats.
To download either, right click on the appropriate link and choose
either "Save As" or "Save Target As." The
decision as to which to use depends on the email program you're
using. Check with its documentation to determine the best way
to import items into your address book.
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Can I edit the class mailing list?
Yes, to an extent. You can manually delete students from
the list in the "View Email Lists" screen. To add students,
you would need to visit the actual page and sign up as though
you were a student.
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I forgot my password. What should I do?
The login page (http://www.classguide.net/rutgers/admin/)
had a link you can follow if you have forgotten your password.
The password will be emailed to the address you used when setting
up your account. Simply check your mail there to retrieve your
password. If you can't remember which email address you used in
creating the account, please contact Russell Clarke.
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I tried to sign in but nothing happened.
What should I do?
If this is your first time using the system, be sure to use
the setup password. If you have just created your account, be
sure to use the temporary password you received in the confirmation
email. If you have already used the system or already set up your
account, check to make sure you're using the correct email address
and password. If you still experience problems, contact Russell Clarke.
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How do I view my classpages?
The quickest way to view your classpage is to start at the
Writing Program's website (http://wp.rutgers.edu)
and then click on the "Class Page Search System" link
located just within the Student "bun." This will take
you to a search screen that will let you search by course, name,
or campus and building. More detailed instructions on location
your classpage are available in the classpage
tutorial of this site. You will also find handouts there that
you can print and distribute to your students.
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The pages I created for my classes don't
appear in the search listing. What should I do?
Most probably, you need to set your class meeting time and
location. Return to the classpage login screen (http://www.classguide.net/rutgers/admin/),
login, click on the section (or sections) that is not being displayed,
and make sure you've set the class meeting time and location.
Pages will not display without this information.
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I tried to use the system and got some weird
message about mySQL error. What should I do?
MySQL is the name of the kind of database used to store all
of the classpage information. Most commonly, these error messages
indicate a problem with the classpage server. If you get an error
message like this, please copy down as much information as possible
and notify Russell Clarke.
You might also try using a different browser or different computer,
which could solve the problem. Finally, try the system an hour
or so later—the problem may resolve itself.
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I added a location to my class, but it doesn't
show. What should I do?
While you are editing your classpage info, locations will
not show up on the screen, but this does not mean they have not
been added. To view the locations that you've added, you will
need to view your page the same way your students will. On the
main Writing Program
page, you will see a link to "Class
Page Search System." In the drop-down menu that says
"Teacher's Name," select your own name and click "Search." You will see your name, sections, days, campuses, and buildings
that you have added to your classpage. This is how your students
will view your pages, and will see all information, including
the locations you've added.
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I tried to change my password, but it doesn't
looked like anything happened.
Although it may appear as though no change has occurred, once
you enter your password into both fields and click "change," your password is in fact changed.
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I went into the edit screen and the page
seems to display oddly. What should I do?
Try hitting the "Refresh" or "Reload" button
on your browser. This is usually located between between the "Stop"
and "Home" buttons. Refreshing will most often solve
the problem.
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I have a question not answered here. What
should I do?
Please send any further questions to Russell Clarke.
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